IS Industrial LOGO

faq

  • Q. HOW IS THE PAYMENT METHOD?
    • A. PAYMENT : BY T/T OR L/C BEFORE SHIPMENT
  • Q. HOW LONG THE DYED LEADTIME?
    • A. ANY CHANGES MADE TO BULKHEADS WILL TAKE EXTRA 3-5 DAYS.
      CUSTOM COLOR - LAB DIP LEADTIMES WILL BE 3-5 DAYS.
      FOR LAB DIPS - ANY ADJUSTMENTS WILL TAKE 5-7 DAYS FOR NEW DIPS.
      BULK PRODUCTION AFTER DIP APPROVAL WILL BE 4-5 WEEKS.
  • Q. WHAT COLOR CAN I DYE?
    • A. ALL COLORS CAN BE DTM(DYE TO MATCH) OR COLOR CAN BE CHOSEN FROM COLOR CARD.
  • Q. WHAT IS THE MINIMUM ORDER QUANTITY?
    • A. SILK – NO MINIMUM FOR SAMPLE YARDAGE IN STOCK ITEMS.
      SILK BLENDS 50-100YDS MINIMUM FOR SAMPLE / 300YDS P/COLOR.
      5% TOLERANCE FOR CUSTOM DTM COLORS.
  • Q. PRINTS – OEM PRINTS.
    • A. ALL PRINTS ARE EXCLUSIVE YOU MUST PROVIDE THE DESIGN / PATTERN,
      WE CAN HELP TO CHANGE OR ALTER BUT ORIGINIAL DESIGN MUST BE SENT.
  • Q. PRESENCE
    • A. KOREA , USA , CHINA , OPTIONS FOR WHOLESALERS INQUIRE WITH IN MOQ - 500/COLOR.
  • Q. I.YES INDUSTRIAL STOCK COLOR PALETTE
    • A. REGISTER ONLINE SUBMIT PAYMENT FOR $10.00 WHICH WE WILL CREDIT TO YOUR FIRST ORDER.
  • Q. PRICE LIST
    • A. REGISTER ONLINE WILL SEND PRICELIST ALONG WITH IS COLOR PALLETTE.
  • Q. RETURNS AND CLAIMS.
    • A. NO RETURNS ACCEPTED ON QUANTITIES UNDER 50YDS.
      FULL PIECE INTACT AND RETURNED AS SHIPPED.
      NO RETURNS ON PRINTS AND CUSTOM COLORS HOWEVER WE WILL SEND STRIKE OFFS,
      BULKHEAD CUTTINGS FOR APPROVAL PRIOR TO SHIPPING.

Contact US

Please use 1:1 inquiries on weekends and holidays.
We'll answer it shortly, as soon as the work begins.

TEL. 82-31-837-8993

FAX. 82-31-837-8995

How can we help?